Commure, a healthcare technology company that supports over 400,000 clinicians, uses Dashboards to guide both short-term action and longer-term planning. They check some dashboards daily to stay on top of triage, SLA performance, and postmortem follow-through. Others they refer to at longer intervals to understand how engineering time is being spent and whether it matches the company’s priorities. One of the biggest impacts for Commure has been tracking whether different workstreams are moving in the right direction. Burnup charts, for example, give their teams a way to see if issue volume is increasing or decreasing over time.

Commure, a healthcare technology company that supports over 400,000 clinicians, uses Dashboards to guide both short-term action and longer-term planning. They check some dashboards daily to stay on top of triage, SLA performance, and postmortem follow-through. Others they refer to at longer intervals to understand how engineering time is being spent and whether it matches the company’s priorities. One of the biggest impacts for Commure has been tracking whether different workstreams are moving in the right direction. Burnup charts, for example, give their teams a way to see if issue volume is increasing or decreasing over time.

Commure, a healthcare technology company that supports over 400,000 clinicians, uses Dashboards to guide both short-term action and longer-term planning. They check some dashboards daily to stay on top of triage, SLA performance, and postmortem follow-through. Others they refer to at longer intervals to understand how engineering time is being spent and whether it matches the company’s priorities. One of the biggest impacts for Commure has been tracking whether different workstreams are moving in the right direction. Burnup charts, for example, give their teams a way to see if issue volume is increasing or decreasing over time.

Commure, a healthcare technology company that supports over 400,000 clinicians, uses Dashboards to guide both short-term action and longer-term planning. They check some dashboards daily to stay on top of triage, SLA performance, and postmortem follow-through. Others they refer to at longer intervals to understand how engineering time is being spent and whether it matches the company’s priorities. One of the biggest impacts for Commure has been tracking whether different workstreams are moving in the right direction. Burnup charts, for example, give their teams a way to see if issue volume is increasing or decreasing over time.

Commure, a healthcare technology company that supports over 400,000 clinicians, uses Dashboards to guide both short-term action and longer-term planning. They check some dashboards daily to stay on top of triage, SLA performance, and postmortem follow-through. Others they refer to at longer intervals to understand how engineering time is being spent and whether it matches the company’s priorities. One of the biggest impacts for Commure has been tracking whether different workstreams are moving in the right direction. Burnup charts, for example, give their teams a way to see if issue volume is increasing or decreasing over time.